We're Here to Help!

Whether you are looking for a bulk quote for your team, need help finalizing a design, or just want to check the status of your order, our team at RosterRig is ready to assist you.

Fastest Way to Reach Us: Live Chat

Have a quick question? Need instant feedback on a design idea?

👉 Look at the bottom right corner of your screen and click the chat icon.

Our support team is available during business hours to answer your questions, recommend sizes, and help you navigate the ordering process in real-time. It’s the fastest way to get in touch!

Send Us an Email

If you have a complex design file (AI/PDF), need to send a detailed team roster, or prefer to communicate via email, we’d love to hear from you.

📧 Email: [hello@rosterrig.com]

What to include in your email for a faster reply:

• For Team Orders: Your sport, estimated quantity, and any logos you have.
• For Order Support: Your Order Number (e.g., #12345) and a brief description of the issue.

(We typically respond to all emails within 24 hours, Monday through Friday).

What Can We Help You With?

To save you time, here are some common topics you might be looking for:

• 🏀 Team & Bulk Orders: Need 10+ jerseys? Email us for custom pricing and free design mockups.
• 📏 Sizing Help: Unsure about fit? Check out our detailed [Size Guide] or ask us in the live chat.
• 🎨 Design Questions: Need a specific color match or font? Send us your reference images.
• 📦 Order Status: Track your package or check production timelines.

Business Hours

• Monday - Friday: 9:00 AM - 6:00 PM (China Standard Time / GMT+8)
• Saturday & Sunday: Closed (We will reply to your emails on the next business day).

(Note: If you are in the US or Europe, we recommend leaving us an email or a message in the live chat outside our working hours. We will get back to you as soon as we wake up!)